Asurion customer service is one of the top brands in technology protection. It partners with over 50 of the nation’s major wireless carriers and retailers to help customers feel confident and secure in their device purchases. To ensure they are providing best in class customer service Asurion uses Confirmit’s Voice of the Customer solution to empower their customers to leave open and honest feedback to a neutral third party.
As a result of their commitment to excellence they were awarded the Confirmit Achievement in Customer Excellence award. Asurion is also known for leveraging their customer data to create a streamlined and personalized experience for their customers through Simplr, a company incubated by Asurion. Simplr provides high-integrity, U.S. based customer service specialists at an affordable rate.
Asurion is headquartered in Nashville, Tennessee and serves more than 200 million people worldwide. The company offers technology protection services including extended warranty coverage for electronics and mobile phone insurance as well as product replacement, support and repair services. Asurion is a wholly owned subsidiary of CNA Financial Corporation (CNA). This plan does not duplicate or replace any existing personal auto, homeowners, renters, life or health insurance coverage you may have, but is in addition to such coverage.